Style APA 0 % plagiarism Read Chapter 5 1. Describe the organizational characteristics of the facility in which you currently have or have had a clinical assignment. Include the following: a. Type of organization b. How the organization is structured 2. Why is the work climate of an organization important to nurse leaders and managers? 3. What are the ways in which a nurse can enhance his or her expertise? 4. Why is it important for staff nurses to understand the culture and real goals of the organization in which they work? Read Chapter 6 & 7 1. Discuss the importance of effective communication in the personal relationship and the therapeutic relationship. 2. Explain the concept of congruence between verbal and nonverbal communication. 3. There are many pitfalls to electronic communication. Identify a situation in which an electronic form of communication may result in a miscommunication. What other method of communication would have been more effective? 4. Discuss the differences between direct delegation and indirect delegation.